Privacy Policy

Last Updated: October 16, 2026

At UnlockSimlock.com, we respect your privacy and are committed to protecting the personal information you provide when using our mobile phone unlocking services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

1. Information We Collect

When you use our services, we may collect the following information:

• Contact Information: Your email address and any other contact details you voluntarily provide.
• Device Information: Your phone brand, model, IMEI number, and other technical details required to process your unlocking request.
• Order Information: The selected service, order details, delivery status, and customer support communications.
• Payment Information: Payment confirmation and transaction details provided by our payment processor. We do not intentionally collect or store full payment card details on our website.
• Technical Information: Certain information, such as browser type, device information, IP address, and website usage data, may be collected through server logs, cookies, or analytics tools.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver mobile phone unlocking services.
• To verify the information submitted with an order.
• To communicate order updates and respond to customer inquiries.
• To process payments and maintain transaction records.
• To improve our website, services, and customer experience.
• To prevent fraud, abuse, and unauthorized transactions.
• To comply with applicable legal obligations.

3. IMEI and Device Information

An IMEI number is a unique identifier associated with a mobile device. We use the IMEI and other required device information solely for purposes related to processing your unlocking request, providing customer support, and maintaining necessary order records.

Please ensure that the device information you submit is accurate and that you are authorized to request the service for the device concerned.

4. Payment Processing

Payments may be processed through third-party payment providers, such as PayPal, where available. When you make a payment, the payment provider may collect and process your information according to its own privacy policy and terms of service.

UnlockSimlock.com does not intentionally store full credit or debit card numbers or card security codes on its website. We may retain appropriate transaction references and payment confirmations for order management, customer support, accounting, and fraud prevention.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, improve performance, and display relevant advertising where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Advertising and Third-Party Services

We may use third-party services, including analytics providers and advertising partners such as Google, to support and improve our website. These providers may use cookies or similar technologies to collect information about visits to this and other websites.

Where applicable, Google and its partners may use advertising cookies to display ads based on previous visits or other permitted signals. Advertising and cookie practices depend on the services enabled on our website and the visitor's location.

Visitors can review Google's advertising and privacy information at Google's Advertising Policies and Technologies .

7. Sharing of Information

We do not sell your personal information. We may share information only when reasonably necessary for the following purposes:

• With service providers who help process unlocking requests.
• With payment processors to complete and verify transactions.
• With technical, hosting, analytics, or advertising providers where applicable.
• When required by law, a valid legal request, or a competent authority.
• When necessary to protect our rights, customers, website, or prevent fraud and misuse.

Third-party providers may process information under their own privacy policies and applicable contractual or legal obligations.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide our services, manage orders, resolve disputes, maintain appropriate business records, and comply with applicable legal obligations.

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Submit a privacy complaint to the appropriate authority.

These rights may be subject to legal exceptions and record-retention requirements. To submit a request, please contact us using the details provided below.

10. Children's Privacy

Our website and services are not directed toward children under the age required to provide valid consent under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy requirements.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. External Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party service they use.

12. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in countries other than your country of residence. Where required, appropriate safeguards will be applied to such transfers in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any revisions will be published on this page with an updated "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact UnlockSimlock.com through our website's contact page.

Website: https://www.unlocksimlock.com/

Contact Page: Contact UnlockSimlock